AXA Assistance UK Ltd and now AXA Travel Insurance, have been working with Goldfinch for many years in their capacity as a supplier of doctors and nurses and medical equipment for repatriation work. The good relationship is based on our knowledge of their excellent medical equipment, on the quality and experience of their medical escorts, and particularly on the long experience of Dr Mike Finch in the field of medical assistance. AXA Assistance UK Ltd have asked Goldfinch for assistance on many occasions as a contingency when we have been unable to provide an escort ourselves due to sudden peaks in demand, they have always given us an excellent service.

Pippa Bray
Head of Medical Services
AXA Assistance (UK) Ltd

We have been using Goldfinch for over 13 years to provide us with medical escorts to assist us with the repatriation of sick & injured clients. We have always found them to be professional & efficient as well as having the capabilities to deal with the most demanding clinical & logistical situations. This has included the onward transportation of trauma patients evacuated from hostile and remote locations.

Mark Rands
Managing Director
Specialty Group


Having been let down at the last minute by an Air ambulance provider late on a Friday evening, we spoke to Mike and his team at Goldfinch. Without missing a beat, Goldfinch got a plane and crew and recovered the situation completely.

Richard Warburton
Managing Director
Mayday Assistance


Jersey Health and Social Services has used Goldfinch for a number of years to provide air ambulance transfers from neonate through to level three intensive care patients, to and from tertiary centres in the UK. We found Dr Finch and his company to be extremely resourceful at finding teams at short notice, providing a 'one stop shop' service.
I would have no hesitation in recommending Goldfinch to anyone requiring its services.

Ryan McNay
In Flight Coordinator


bmi, British Midland International has worked in partnership with Goldfinch since 2000. Goldfinch’s main function is to provide medical clearances for our customers but Dr Mike Finch and his team have also played an active role in the facilitation of key subject commercial projects as well as supporting the Airline with various advisory issues.


Goldfinch also provided a medical clearance service for bmibaby and bmi Charter under a trilateral agreement.


Since taking up the position of Head of Reservations Management at bmi, I have found Goldfinch to be highly reliable and flexible. Mike and his team offer a friendly and professional service and I would have no hesitation in recommending them.  


Peter Hubbard

Head of Reservations Manager (UK)


At bmibaby we have been using Goldfinch for 10 years to receive medical clearance for our customers.  The team at bmibaby have an excellent relationship with Goldfinch and we are more than satisfied with the level of customer service that we receive.

We find them to be efficient, reliable and with an excellent focus on quality; if any one is looking for an excellent quality medical service, I would recommend Goldfinch without any reservation.


Melissa Sharpe

Head of Sales and Reservations



I just wanted to state how impressed I have been with you service.

I have put a note under your provider entry that we have received exceptional service from yourselves.

Your company should be very proud of the way you have conducted this repat and our many thanks for ensuring our client received the best possible service.

I look forward to requesting your services in the near future.


Stefan Bates-Moore
Medical Services Co-ordinator