Goldfinch only uses highly qualified medical staff with the necessary experience and appropriate training to provide care in the air.
The aviation environment presents many unique challenges. Working unsupervised in an unfamiliar place and with limited resources requires special skills and many essential personal attributes. Confidence, resourcefulness, self-reliance, a reassuring demeanour and the ability to problem-solve are essential.
Our medical crews are tasked in accordance with the specific medical needs of each passenger. Sometimes only a combination of health professionals can provide the care and comfort required.
Air travel in itself can be stressful even for the fit and able-bodied. When ill, the whole experience can become unbearable.
The role of our escorts extend far beyond providing just medical care. It is also to take away the stress of the journey providing a smooth and seamless experience.
Our medical staff are never alone during a patient transfer. They are constantly in touch with our Operations Centre which provides logistical and medical support. Open communication, feedback and teamwork is our recipe for a successful repatriation.